Terms of Service
This website is operated by SUNDRA. Throughout the site, the terms “we”, “us” and “our” refer to SUNDRA. SUNDRA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorized purpose.
A breach of any of the Terms will result in an immediate termination of your Services.
2. Online Store Terms
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted over various networks.
3. Products & Services
We make every effort to display our products as accurately as possible, including colors and images.
We reserve the right to limit sales, quantities, or discontinue any product or service at any time.
4. Pricing & Billing
All prices are inclusive of VAT where applicable.
We reserve the right to correct pricing errors and update product prices at any time without notice.
If your payment is declined, your order may be cancelled.
5. Shipping & Delivery
We ship globally. Shipping times and fees vary by destination.
We are not responsible for delays caused by carriers, customs, or force majeure.
More info is available in our Shipping Policy.
6. Returns & Refunds
You have the right to withdraw from the contract within 14 days under EU consumer law.
Products must be returned unworn, unused, and in their original packaging.
Read our full Returns & Refunds Policy for details.
7. Account & Security
You are responsible for maintaining the confidentiality of your account information and password.
We are not liable for any loss or damage resulting from your failure to protect this information.
8. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
We are GDPR-compliant and respect your data rights under Dutch and EU law.
9. Prohibited Uses
You are prohibited from using the site or its content for:
- Any unlawful purpose
- Soliciting others to perform unlawful acts
- Violating international or Dutch laws
- Infringing intellectual property rights
- Transmitting viruses or malicious code
10. Limitation of Liability
SUNDRA shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or products purchased from us.
11. Governing Law
These Terms are governed by the laws of the Netherlands.
All disputes shall be resolved by the competent courts of the Netherlands unless otherwise required by applicable law.
12. Changes to Terms
We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the site constitutes acceptance of those changes.
13. Contact Information
Questions about the Terms of Service should be sent to:
info@sundraclothing.com